Coomera Anglican College| Family Zone

A message from Coomera Anglican College

Coomera Anglican College is proud to partner with Family Zone commencing 2019.

The College will be one of the first schools to take a whole of College approach making Family Zone available to our families from Preparatory to Year 12. Family Zone will be available to all our families as part of your College fees.

Family Zone is a complete online cyber safety solution that protects your children at College, at home and when they are out and about.

It is available on College supplied devices, as part of our eMind programme, but will also allow families to provide protection on other devices at home.

You have received your activation email from Family Zone - Parents need to simply follow the prompts in the email

Don't think you received an Activation Email? Email Family Zone support & they will help you activate - support@familyzone.com

For more information please see the COSTS &/or GUIDELINES on this website

You can log in to your Family Zone account via "My account" (top right hand corner of this website)

What do you need to do?

Wait for the activation email from Family Zone, then activate your account.

Install Mobile Zone on your children's devices, run and install.

Manage via our Zone Manager App. Download to your own Apple or Android device.

Benefits for parents

Safe content

Removes adult content for safe searching

Family Zone takes student and parent privacy seriously. Learn more here.

Costs

Guidelines

Resources

A Day in the Life of a Digital Student

“Jamie” is a typical digital student. Find out what his life looks like before, and after, his devices are protected by Family Zone’s cloud-based cyber-safety solution - at home, at school and everywhere in between.

Coomera Family Zone Webinar

Join Jess from Family Zone & learn how to use Family Zone at home

Visit our YouTube channel for 'How to' videos on how to use Family Zone

How to install Mobile Zone

Click the icon for your child’s device operating system for instructions.

Chromebook

To install Mobile Zone on a Chromebook, you need:

An active Family Zone account
Your child’s Chromebook

Repeat the steps below for each and every Google account your child uses on their Chromebook.

On your child’s Chromebook, sign into your child’s Google account
Head to www.familyzone.com/laptops. Then follow the onscreen instructions to install the Mobile Zone Chrome extension*
Register the device - Locate the Mobile Zone extension which should load in the top right corner of the browser window (see below image). Click on it, then enter your account details and assign the device to your child.
Follow any prompts to allow the extension to run in incognito mode.

Mobile Zone is now protecting your child’s Chromebook.

*Your school may have already installed the Mobile Zone extension to your child’s Google account. Look for the above extension icon in your child’s Chrome browser when signed into their school-issued Google account.

Important
Mobile Zone for Chrome works best when children are not the admin on the device. Read our advice here.

Frequently Asked Questions

Where do I go for help?
You can: watch our install video, read our solutions or contact support@familyzone.com.

How do I sign into my child’s device?
You may need to ask your child to sign into their device so you can install Mobile Zone.

My child’s device is asking for a password when I’m installing the software, what do I do?
You will need to get the password off your child to continue the install.

My children share a Chromebook and each child has his/her own Google account to sign in. Will they all be protected?
You need to install the Mobile Zone Chrome extension for each Google account you want to protect on that Chromebook. Read our advice here.

Am I able to change the controls?
Yes! Access your Family Zone account at portal.familyzone.com and log in with your Family Zone account details. Alternatively, download our Zone Manager app onto your own device to manage Family Zone settings on the go.

Your school's chosen Cyber Expert is

We've teamed up with Cyber Experts

A team of leading educators, psychologists and law-enforcement professionals specialising in online safety and education, Cyber Experts work collaboratively with Family Zone to provide world-leading research, advice and support to our School Community subscribers.

Brett Lee, Internet Safe Education Founder and National Cyber Safety Expert

'Parents have a right to know where their children go and who they communicate with. Parents whose family have been devastated by online issues who now use monitoring or filtering software would do anything to turn back time . They have told me so. Family Zone is an essential piece of the cyber safety formula.’