Ballajura Community College

A message from Ballajura Community College

Ballajura Community College want to ensure that students are protected on the internet, no matter what device they are on or what source of internet they are using. Therefore we have arranged for parents to have access to Family Zone’s Insights

You will receive an Activation email from Family Zone inviting you to activate your account. If you already have a Family Zone account, we won’t send you an activation email, but you may notice small changes to the School Time Access Period in your existing account.

When you click “Complete Setup” in that email, a “Sign up Wizard” will launch and walk you step by step through the account activation process.

If at any point if you need further assistance, please contact Family Zone’s friendly Support Team support@familyzone.com

For more information please see the COSTS &/or GUIDELINES on this website

Once activated, you can log in to your Family Zone account via "My account" (top right hand corner of this website)

What do you need to do?

Wait for the activation email from Family Zone, then activate your account.

Install Family Zone on your children's devices, run and install.

Manage via our Family Zone app. Download to your own Apple or Android device.

Benefits for parents

Safe content

Removes adult content for safe searching

Family Zone takes student and parent privacy seriously. Learn more here.

Costs

Guidelines

Resources

Managing Screen Time - School Holidays Webinar

Our children's technology use almost doubles during school holidays! Watch this recording to learn how Family Zone can help you manage your children's screen time.

Advanced with Family Zone Webinar

Already across the basics? Watch the advanced webinar here

Visit our YouTube channel for 'How to' videos on how to use Family Zone

How to install Family Zone

Click the icon for your child’s device operating system for instructions.

Chromebook

To install Family Zone on a Chromebook, you need:

An active Family Zone account
Your child’s Chromebook

Repeat the steps below for each and every Google account your child uses on their Chromebook.

Watch this video on installing Family Zone.

Installation Guide:
1. Browse to www.familyzone.com/laptops
2. Scroll down and select Download for Chromebook
1. This will open Google Chrome Web Store. Select Add to Chrome.
2. Select Add extension.
3. Enable Mobile Zone (Education Edition) extension in incognito mode.
  This is important because by default, Google Chrome disables extensions in Incognito mode. Your child may exploit this to bypass filtering.
  1. Open Google Chrome
  2. Browse to chrome://extensions into your Chrome browser
  3. On the Mobile Zone (Education Edition) extension and select Details
  4. Enable Allow in Incognito
4. Click on the recently added Mobile Zone extension.
5. Sign in with your Family Zone email address and password.
6. Update the device name, select the device owner and click sign in.
7. Mobile Zone for Chromebook (Education Edition) is now protecting your device

Family Zone is now protecting your child’s Chromebook.

*Your school may have already installed the Family Zone extension to your child’s Google account. Look for the above extension icon in your child’s Chrome browser when signed into their school-issued Google account.

Important
Family Zone for Chrome works best when children are not the admin on the device. Read our advice here.

Frequently Asked Questions

Where do I go for help?
You can: watch our install video, read our solutions or contact support@familyzone.com.

How do I sign into my child’s device?
You may need to ask your child to sign into their device so you can install Family Zone.

My child’s device is asking for a password when I’m installing the software, what do I do?
You will need to get the password off your child to continue the install.

My children share a Chromebook and each child has his/her own Google account to sign in. Will they all be protected?
You need to install the Family Zone Chrome extension for each Google account you want to protect on that Chromebook. Read our advice here.

Am I able to change the controls?
Yes! Access your Family Zone account at portal.familyzone.com and log in with your Family Zone account details. Alternatively, download our Family Zone app onto your own device to manage Family Zone settings on the go.

Your school's chosen Cyber Expert is

We've teamed up with Cyber Experts

A team of leading educators, psychologists and law-enforcement professionals specialising in online safety and education, Cyber Experts work collaboratively with Family Zone to provide world-leading research, advice and support to our School Community subscribers.

Jordan Foster, ySafe Founder and National Cyber Safety Expert

‘Australians of all ages have the right to access technology in a safe, informed and supported environment. ySafe is committed to helping schools and families provide a solid foundation for the young people in their care to navigate the digital world safely and productively across their lifespan.’