A school community approach to cyber safety.

A message from the Principal

Dear Blockhouse Bay parents,

Digital technology has opened up a world of exciting possibilities for our tamariki. At the same time, it has multiplied potential risks.

Technology provides our students with wonderful opportunities. However, devices can also negatively impact development, education, safety and health.

Our school’s goal is to protect every student from the risks associated with the internet and provide students with safe networks for learning - at school, home and everywhere in between.

While our school provides a safe network, we need your help to ensure safe internet access when students are off the school network, at home, or on mobile data.  

That’s why we’ve partnered with NZ’s leading provider of cyber safety and digital-awareness services to school communities: Family Zone. Keeping our children safe online is a challenge that requires our entire school community to work together, and Family Zone is the right platform to enable us to do so.

Please take the following steps as soon as you can:
  1. Watch the videos below, and read the information under each one which explains things in more detail.
  2. Activate your Family Zone account through the email you've been sent. If you did not receive the email, please contact
  3. Follow the steps in the section 'How to install Mobile Zone' to get it running on your child's device. 

Cyber Safety: It's as easy as 1-2-3.


Set up your Family Zone account



Install Mobile Zone on your children's devices


Run Mobile Zone and follow its instructions to activate

Once you have taken these 3 steps, your child’s device will automatically comply with our School Internet Policies during school time.

Benefits for parents

Safe content

Removes adult content for safe searching

Family Zone takes student and parent privacy seriously. Learn more here.

Learn more

A Day in the Life of a Digital Student

“Jamie” is a typical digital student. Find out what his life looks like before, and after, his devices are protected by Family Zone’s cloud-based cyber-safety solution - at home, at school and everywhere in between.

How does Family Zone work?

Family Zone keeps your children cyber safe across every device, everywhere. Designed by parents, for parents, our parental control app and router lets you filter content, restrict social media, block apps, manage screen times, disable camera features and more.

How to install Mobile Zone






Click the icon for your child’s device operating system for instructions.

We're here to help

Free cyber support

Book a call with our Customer Support team. They'll provide expert technical support, targeted cyber-safety advice, and so much more.

Book an Installer

Book an Installer, they'll come to you and get your account set up exactly the way you want it.

Browse Solutions and Guides

Explore How-tos, contact Customer Support, or share your own thoughts and ideas for Family Zone.

Video tutorials

Watch our useful video tutorials for step-by-step instructions on customising your Family Zone account.

For help at Blockhouse Bay Intermediate School

Blockhouse Bay Intermeediate School
Phone: 09 626 6414

For help with Family Zone


Call us
From Aus: 1300 398 326 (local call)
From NZ: 0800 444 907
From overseas: +613 4000 0044

Support hours
8am to 8pm local time Mon-Fri
9am to 5pm local time Sat-Sun

Book a call to help set up Family Zone.