Glendowie School | Safer Students at Home

Ensuring children are safe and
focussed during remote learning

We are in unprecedented times with schools having to adjust to remote learning environments to deliver education to students. This transition to delivering learning across the internet has raised questions from members of the community about how to keep students focused on their learning during ‘school time’, as well as concerns about the impact of increased screen time on student online behaviours and safety.

With that in mind, we are happy to announce that we have partnered with Family Zone, New Zealand's leading provider of cyber-safety and digital awareness services, to help support parents during online education.

Free Tools for Parents

Each family who would like support with these challenges can create a free Family Zone Premium account. This will give you one year of Family Zone Premium FREE (normally $69).

For parents concerned about screen time and device usage during online education, you can filter the internet (eg block adult content) and apply routines (eg study and sleep times).

To get started, please create your account by following the "What you need to do?" instructions below.

You will also find many valuable video resources on this page to help guide and support you. See the Resources section below.

For help using Family Zone, please contact our Support team. See the links at the bottom of this page.

What do you need to do?

Follow the instructions in your email inviting you to create your Family Zone account.

CREATE ACCOUNT

Install Family Zone on your children's devices, run and install.

Manage Family Zone via our Parent App. Download to your own Apple or Android device.

Information for Parents

FAQs Privacy Policy

What is Family Zone Insights?

A Family Zone Insights subscription allows you to monitor your child's devices and internet activity. It is available free through Family Zone schools.

A Family Zone Premium subscription gives you all of Family Zone Insights PLUS you can filter the internet (eg block adult content) and apply routines (eg study and sleep times).

You also have access to Family Zone’s team of acclaimed Cyber Experts, delivering you practical advice and support along the way.

Follow the instructions on this page to start protecting your children.

How to install Family Zone

Click the icon for your child’s device operating system for instructions.

Chromebook

To install Mobile Zone on a Chromebook, you need:

An active Family Zone account
Your child’s Chromebook

Repeat the steps below for every Google account your child uses on their Chromebook, except their school-issued Google account (your school has got that covered).

On your child’s Chromebook, sign into your child’s Google account
Head to www.familyzone.com/laptops. Then follow the onscreen instructions to install the Mobile Zone Chrome extension*
Register the device - Locate the Mobile Zone extension which should load in the top right corner of the browser window (see below image). Click on it, then enter your account details and assign the device to your child.
Follow any prompts to allow the extension to run in incognito mode.

Mobile Zone is now protecting your child’s Chromebook.

Frequently Asked Questions

Where do I go for help?
You can: watch our install video, read our solutions or contact support@familyzone.com.

How do I sign into my child’s device?
You may need to ask your child to sign into their device so you can install Family Zone.

My child’s device is asking for a password when I’m installing the software, what do I do?
You will need to get the password off your child to continue the install.

My children share a Chromebook and each child has his/her own Google account to sign in. Will they all be protected?
You need to install the Mobile Zone Chrome extension for each Google account you want to protect on that Chromebook. Your school protects your child's school Google account - Family Zone is not needed for this Google account.

Am I able to change the controls?
Yes! Access your Family Zone account at portal.familyzone.com and log in with your Family Zone account details. Alternatively, download our Family Zone app onto your own device to manage Family Zone settings on the go.

Resources

Getting started with Family Zone Premium

Join Jess from Family Zone for a webinar that will help you get started with Family Zone Premium. Jess explains routines, calendar and age profile controls.

Family Zone Premium Advanced Webinar

Join Jess from Family Zone for an advanced webinar demonstrating how to review Apps on your child's device, usage reports, shared parenting and how to enable location.

Your school's chosen Cyber Expert is

We've teamed up with Cyber Experts

A team of leading educators, psychologists and law-enforcement professionals specialising in online safety and education, Cyber Experts work collaboratively with Family Zone to provide world-leading research, advice and support to our School Community subscribers.

Jordan Foster, ySafe Founder and National Cyber Safety Expert

‘New Zealanders of all ages have the right to access technology in a safe, informed and supported environment. ySafe is committed to helping schools and families provide a solid foundation for the young people in their care to navigate the digital world safely and productively across their lifespan.’