Heritage College Sydney

Resources

A Day in the Life of a Digital Student

“Jamie” is a typical digital student. Find out what his life looks like before, and after, his devices are protected by Family Zone’s cloud-based cyber-safety solution - at home, at school and everywhere in between.

Visit our YouTube channel for 'How to' videos on how to use Family Zone

How to install Family Zone

Click the icon for your child’s device operating system for instructions.

Chromebook

To install Family Zone on a Chromebook, you need:

An active Family Zone account
Your child’s Chromebook

Repeat the steps below for each and every Google account your child uses on their Chromebook.

Watch this video on installing Family Zone.

Installation Guide:
1. Browse to www.familyzone.com/laptops
2. Scroll down and select Download for Chromebook
1. This will open Google Chrome Web Store. Select Add to Chrome.
2. Select Add extension.
3. Enable Mobile Zone (Education Edition) extension in incognito mode.
  This is important because by default, Google Chrome disables extensions in Incognito mode. Your child may exploit this to bypass filtering.
  1. Open Google Chrome
  2. Browse to chrome://extensions into your Chrome browser
  3. On the Mobile Zone (Education Edition) extension and select Details
  4. Enable Allow in Incognito
4. Click on the recently added Mobile Zone extension.
5. Sign in with your Family Zone email address and password.
6. Update the device name, select the device owner and click sign in.
7. Mobile Zone for Chromebook (Education Edition) is now protecting your device

Family Zone is now protecting your child’s Chromebook.

*Your school may have already installed the Family Zone extension to your child’s Google account. Look for the above extension icon in your child’s Chrome browser when signed into their school-issued Google account.

Important
Family Zone for Chrome works best when children are not the admin on the device. Read our advice here.

Frequently Asked Questions

Where do I go for help?
You can: watch our install video, read our solutions or contact support@familyzone.com.

How do I sign into my child’s device?
You may need to ask your child to sign into their device so you can install Family Zone.

My child’s device is asking for a password when I’m installing the software, what do I do?
You will need to get the password off your child to continue the install.

My children share a Chromebook and each child has his/her own Google account to sign in. Will they all be protected?
You need to install the Family Zone Chrome extension for each Google account you want to protect on that Chromebook. Read our advice here.

Am I able to change the controls?
Yes! Access your Family Zone account at portal.familyzone.com and log in with your Family Zone account details. Alternatively, download our Family Zone app onto your own device to manage Family Zone settings on the go.