Heritage College Sydney

A message from the Principal

Heritage College Sydney is committed to our duty of care for students’ safety and well-being. We are proud to announce that the Heritage Colleges have partnered with *Family Zone,* which is Australia’s leading provider of cyber safety and security services to schools and parental control products for parents.

Family Zone has 3 components: (a) School Zone, (b) Mobile Zone and (c) Home Zone that enables students to be safe at school, at home and most importantly, "on the go" where they have internet access.

To complete the circle of safety for your child, we require your support and participation. We will be setting up your account with Family Zone, free of charge this year so that you can apply age-appropriate parental controls on every device your child can access, in any location.

Your child will need to have Mobile Zone installed on any device with internet access, that they bring to school from the start of Term 3 2018.

We are arranging an account for you to access. This will be available by the "Log in" button below. You will need to activate your personal account when you receive your e-mail from Family Zone.
All school-owned devices will have School Zone and Mobile Zone installed, which will work regardless of which filtering software you have at home.

We are committed to ensuring our students get the very best education and in today’s fast moving times, technology is a key component. But we also know that technology is exposing our children to risks. The Heritage Colleges' community is choosing to step-up to these challenges and we do so with full confidence that we will receive the support of our parents/carers.

What do you need to do?

Set up your Family Zone account

Install Mobile Zone on your children's devices, run and install.

Manage via our Zone Manager App. Download to your own Apple or Android device.

Benefits for parents

Safe content

Removes adult content for safe searching

Family Zone takes student and parent privacy seriously. Learn more here.

Resources

A Day in the Life of a Digital Student

“Jamie” is a typical digital student. Find out what his life looks like before, and after, his devices are protected by Family Zone’s cloud-based cyber-safety solution - at home, at school and everywhere in between.

Visit our YouTube channel for 'How to' videos on how to use Family Zone

How to install Mobile Zone

Click the icon for your child’s device operating system for instructions.

Chromebook

To install Mobile Zone on a Chromebook, you need:

An active Family Zone account
Your child’s Chromebook

Repeat the steps below for each and every Google account your child uses on their Chromebook.

On your child’s Chromebook, sign into your child’s Google account
Head to www.familyzone.com/laptops. Then follow the onscreen instructions to install the Mobile Zone Chrome extension*
Register the device - Locate the Mobile Zone extension which should load in the top right corner of the browser window (see below image). Click on it, then enter your account details and assign the device to your child.
Follow any prompts to allow the extension to run in incognito mode.

Mobile Zone is now protecting your child’s Chromebook.

*Your school may have already installed the Mobile Zone extension to your child’s Google account. Look for the above extension icon in your child’s Chrome browser when signed into their school-issued Google account.

Important
Mobile Zone for Chrome works best when children are not the admin on the device. Read our advice here.

Frequently Asked Questions

Where do I go for help?
You can: watch our install video, read our solutions or contact support@familyzone.com.

How do I sign into my child’s device?
You may need to ask your child to sign into their device so you can install Mobile Zone.

My child’s device is asking for a password when I’m installing the software, what do I do?
You will need to get the password off your child to continue the install.

My children share a Chromebook and each child has his/her own Google account to sign in. Will they all be protected?
You need to install the Mobile Zone Chrome extension for each Google account you want to protect on that Chromebook. Read our advice here.

Am I able to change the controls?
Yes! Access your Family Zone account at portal.familyzone.com and log in with your Family Zone account details. Alternatively, download our Zone Manager app onto your own device to manage Family Zone settings on the go.

Your school's chosen Cyber Expert is

We've teamed up with Cyber Experts

A team of leading educators, psychologists and law-enforcement professionals specialising in online safety and education, Cyber Experts work collaboratively with Family Zone to provide world-leading research, advice and support to our School Community subscribers.