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Mobile Zone

Step by step guide on activating the Mobile Zone app

 

Apple iOS

To install Mobile Zone on an iOS device, you need:

An active Family Zone account
iOS device with iOS 9 or higher

  1. Download the Mobile Zone app from the App store and install it.
  2. Open the app.
  3. Select Sign In.
  4. Enter your Family Zone username and password.
  5. Select the Device Owner then select Activate.
  6. Select OK to begin the installation process.
  7. Select Allow.
  8. Select Install and enter the device’s password (if requested).
  9. Select Next and then Install.
  10. Select Trust to all pop-up menus.
  11. Select Done.
  12. Now you’ll be taken to a Mobile Zone page.
    You should receive a notification saying “Mobile Zone successfully installed”.
    If you don’t, just click Open App.

Mobile Zone is now protecting your child’s device.

Android

To install Mobile Zone on an Android device, you need:

An active Family Zone account
Android device with Android 4.4 or higher

  1. Download the Mobile Zone app from Google Play and install it.
  2. Open the app.
  3. Select Sign In.
  4. Enter your Family Zone username and Password.
  5. Select the Device Owner then select Next.
  6. Activate the Device Administrator.
  7. Accept all the permissions presented, these may include;
    • Device Administrator
    • VPN
    • Usage Access
    • Battery Optimisation
    These permissions may vary depending on the Android device you are using.
  8. Select Next to complete activation.

Mobile Zone is now protecting your child’s device.

 
 
 

Or you can watch our video guides

iOS

Android