Our goal is to protect every student from online harm while still allowing them to take advantage of the incredible possibilities the internet has opened up. That’s why we’ve partnered with Family Zone, New Zealand’s leading provider of cyber safety and digital-awareness tools and services.
Family Zone helps keep kids safe online when they access the internet through the school's network. They can also keep your kids safe when accessing the internet through unsafe networks, such as mobile phone networks and your home WiFi, using their unique Mobile Zone software.
There are two ways that you can use this software, both involve installing and activating the Mobile Zone app on your children’s devices. The Family Zone Insights pack is free and allows you to view internet usage for up to six devices. A Family Zone Premium pack allows families to actively filter the internet (eg block adult content) and apply routines (eg study and sleep times) on up to 6 devices with Mobile Zone activated.
Please click the 'Sign Up' button on this page to set up your account and access a FREE Family Zone Insights Pack. Once your account is set up, watch the videos and follow the instructions on this website to install and activate the Mobile Zone App on your children’s devices and customise the settings for your family. Contact support@familyzone.com at any time if you need assistance.
Devices from home with Mobile zone software that are brought to school under the BYOD agreement will automatically be managed by the school, regardless of their network connection during school hours. Outside of school hours, management automatically switches to the parents and your settings then apply.
Please read the ‘Costs’ and ‘Policies’ detail linked below which explains how we are distributing Mobile Zone to our community and our expectations for technology being brought to school.
Once you have taken these 3 steps, your child’s device will automatically comply with our School Internet Policies during school time.
Removes adult content for safe searching
Family Zone takes student and parent privacy seriously. Learn more here.
A team of leading educators, psychologists and law-enforcement professionals specialising in online safety and education, Cyber Experts work collaboratively with Family Zone to provide world-leading research, advice and support to our School Community subscribers.
Book a call with our Customer Support team. They'll provide expert technical support, targeted cyber-safety advice, and so much more.
Book an Installer, they'll come to you and get your account set up exactly the way you want it.
Explore How-tos, contact Customer Support, or share your own thoughts and ideas for Family Zone.
Watch our useful video tutorials for step-by-step instructions on customising your Family Zone account.
Visit: www.familyzone.com
Email: support@familyzone.com
Call us
From Aus: 1300 398 326 (local call)
From NZ: 0800 444 907
From overseas: +613 4000 0044
Support hours
8am to 8pm local time Mon-Fri
9am to 5pm local time Sat-Sun
Book a call to help set up Family Zone.