A school community approach to cyber safety.

Because they're worth it.

CYBER SAFETY INFO NIGHT Thursday 18 October, 5.30pm


Message from the Invercargill Middle School Leadership team

Kia ora whānau,

Digital technology has opened up a world of exciting possibilities and we want to teach our children how to manage the risks and understand their responsibilities that come with the opportunities.

We seek to provide a safe environment for children to explore the internet and the technologies available. At the same time, we want to teach them about the possible dangers of technology so that they are self-managed and prepared for the future, wherever they are and whatever they do.

While our school provides a safe network, we are now able to offer safe internet access when students are off the school network, at home, or on mobile data.  

We have partnered with NZ’s leading provider of cyber safety and digital-awareness services to school communities: Family Zone.

Keeping our children safe online is a challenge for all of us and Family Zone is a platform to enable us to do so and in a way that is at a low or no cost to you.

To make the most of this:

  1. Watch the videos below, and read the information under each one which explains things in more detail.

  2. Activate your Family Zone account through the email you've been sent. If you did not receive the email, please contact

  3. Follow the steps in the section 'How to install Mobile Zone' to get it running on your child's device.

If you have any questions or would like assistance in setting up the platform then please contact the school office.

The Leadership Team


Why we've chosen Family Zone

Endorsed by leading cyber safety experts

Broad suite of devices

Enables delivery of our access policies across the school network and on student devices

School Community features

Offers both school and optional parent features allowing our school community to work together

Benefits for parents

With Family Zone, parents can opt to provide their children with the same protection they receive during school hours - at home and everywhere in between.

Safe content

Removes adult content for safe searching




Mobile Zone is a downloadable app/application that's installed on your child’s device.

It allows us to apply our acceptable use policies during school times and gives parents the option of parental controls after school.




Parents need a Family Zone account to manage children's profiles and (optionally) manage parental control settings outside of school hours.

Our school will work with Family Zone to automatically create an account for you.

You will then receive an email from Family Zone with a link to activate your account.






You can download a copy of the presentation here.







We are going to offer 50 FREE Family Packs to year 4/5 students. 



If parents want to upgrade from a single license to a Family Pack of 6 licenses, they can upgrade their account through the Family Zone portal once they have activated their account and signed in. This is available at a special education price of $59.00 for a 1-year subscription.




NOTE: Before installing Mobile Zone, make sure you have activated your Family Zone accountYou will receive an email from Family Zone with instructions. If you do not receive an email, please contact the school. 

For iPhones, iPads, Android phones and tablets:

1. On your child's device, visit the app store (Apple App Store/ Google Play Store). 

2Search for the 'Mobile Zone' app and install it. 

3Load the app and follow the instructions to activate the app and tie it to your child's profile. You will be asked for an 'Activation Key' which you get in the Parent Portal.  Sign into your Family Zone account, select 'Devices', then 'Add Device', then 'Generate Key'.

For Macbooks or Windows laptops: click here

For Chromebooks: 
Your child's school will push out the Mobile Zone software to your child's school Google account.  You do not need to install the software, but please follow the steps below to activate the software.

1. Sign into the Chromebook as your child using their school credentials.

2. Open the Chrome Web browser and locate the Mobile Zone extension that should be visible in the upper right-hand corner of the browser. 
3. Click the extension then follow the instructions to sign into your Family Zone account and activate Mobile Zone on the Chromebook.

If your child also uses their own Google account on their Chromebook ( account), please also follow the Chromebook instructions here to make sure they are protected when signed in with their personal Gmail account.  The Mobile Zone extension must be activated for each Google account your child uses on their device.



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We're here to help

Free cyber support

Book a call with our Customer Support team. They'll provide expert technical support, targeted cyber-safety advice, and so much more.

Book an Installer

Book an Installer, they'll come to you and get your account set up exactly the way you want it.

Browse Solutions and Guides

Explore How-tos, contact Customer Support, or share your own thoughts and ideas for Family Zone.

Video tutorials

Watch our useful video tutorials for step-by-step instructions on customising your Family Zone account.

For help with Family Zone


Call us
From Aus: 1300 398 326 (local call)
From NZ: 0800 444 907
From overseas: +613 4000 0044

Support hours
8am to 8pm local time Mon-Fri
9am to 5pm local time Sat-Sun

Book a call to help set up Family Zone.

For help at Invercargill Middle School

Crawshaw School
Crawshaw Drive, Nawton
Hamilton 3200
Phone: 07 849 1565