Pittwater House | Family Zone

A message from Pittwater House

Digital technology has opened up a world of possibilities for our children. At the same time, it has multiplied potential risks.

Our goal is to protect our students from exposure to online threats – from inappropriate content to cyberbullying. That’s why we’ve partnered with a leading provider of cyber safety and digital-awareness services, Family Zone.

To complete the circle of safety for your child, however, we need your participation.

By setting up a private Family Zone account, you can apply age-appropriate parental controls on every device your child has access to, in any location.

All families from Pittwater House are entitled to a Family Pack. A Family Pack contains Mobile Zone apps to cover a maximum of three children and six devices. For more information please see the "Costs & Guidelines" links.

Please set up your family’s account today by clicking "sign up" when you receive your activation email from Family Zone.

Didn't receive an activation email? Contact the Support Team at Family Zone - support@familyzone.com

You can access your Family Zone account by logging into "My Account" on this page

Need more help?? Check out the "how to" videos below!

What do you need to do?

Set up your Family Zone account

Install Mobile Zone on your children's devices, run and install.

Manage via our Zone Manager App. Download to your own Apple or Android device.

Benefits for parents

Safe content

Removes adult content for safe searching

Family Zone takes student and parent privacy seriously. Learn more here.

Costs

Guidelines

Resources

A Day in the Life of a Digital Student

“Jamie” is a typical digital student. Find out what his life looks like before, and after, his devices are protected by Family Zone’s cloud-based cyber-safety solution - at home, at school and everywhere in between.

Pittwater Family Zone demonstration video

Missed the "Getting started with Family Zone" webinar? Watch the recorded video here & learn how to use Family Zone at home

Visit our YouTube channel for 'How to' videos on how to use Family Zone

How to install Mobile Zone

Click the icon for your child’s device operating system for instructions.

Chromebook

To install Mobile Zone on a Chromebook, you need:

An active Family Zone account
Your child’s Chromebook

Repeat the steps below for each and every Google account your child uses on their Chromebook.

On your child’s Chromebook, sign into your child’s Google account
Head to www.familyzone.com/laptops. Then follow the onscreen instructions to install the Mobile Zone Chrome extension*
Register the device - Locate the Mobile Zone extension which should load in the top right corner of the browser window (see below image). Click on it, then enter your account details and assign the device to your child.
Follow any prompts to allow the extension to run in incognito mode.

Mobile Zone is now protecting your child’s Chromebook.

*Your school may have already installed the Mobile Zone extension to your child’s Google account. Look for the above extension icon in your child’s Chrome browser when signed into their school-issued Google account.

Important
Mobile Zone for Chrome works best when children are not the admin on the device. Read our advice here.

Frequently Asked Questions

Where do I go for help?
You can: watch our install video, read our solutions or contact support@familyzone.com.

How do I sign into my child’s device?
You may need to ask your child to sign into their device so you can install Mobile Zone.

My child’s device is asking for a password when I’m installing the software, what do I do?
You will need to get the password off your child to continue the install.

My children share a Chromebook and each child has his/her own Google account to sign in. Will they all be protected?
You need to install the Mobile Zone Chrome extension for each Google account you want to protect on that Chromebook. Read our advice here.

Am I able to change the controls?
Yes! Access your Family Zone account at portal.familyzone.com and log in with your Family Zone account details. Alternatively, download our Zone Manager app onto your own device to manage Family Zone settings on the go.

Your school's chosen Cyber Expert is

We've teamed up with Cyber Experts

A team of leading educators, psychologists and law-enforcement professionals specialising in online safety and education, Cyber Experts work collaboratively with Family Zone to provide world-leading research, advice and support to our School Community subscribers.

Yasmin London, ySafe Director and National Cyber Safety Expert

‘Australians of all ages have the right to access technology in a safe, informed and supported environment. ySafe is committed to helping schools and families provide a solid foundation for the young people in their care to navigate the digital world safely and productively across their lifespan.’