1. Credit card detail prompt: During the onboarding process, you may be asked for credit card details. This is to verify you are an adult and will be converted to a paid plan after your voucher access expires. For more information, please read our Credit Card FAQs.
2. Cyber Expert Subscriptions: If you have purchased a Digital Parenting Pack, the first 12 months include both Family Zone and Cyber Expert subscriptions. You are not required to pay for your plan for the first 12 months and will be converted to a paid plan after your voucher expires. For more information, please read our Digital Parenting Pack FAQs.
3. Voucher codes: Vouchers are redeemable for 3 months from date of purchase and are unable to be replaced if lost.