A school community approach to cyber safety.
No, Mobile Zone works on Apple iOS & Mac, Android, Windows and Chromebook devices.
Sacred Heart are providing a Family Zone School Community pack to each of its families free of charge to the families.
The app is free. There is a subscription for the platform which Sacred heart are paying.
The Family Zone box is a one off $89 that is not covered by Sacred Heart; however, your children’s devices can be controlled through your Sacred Heart provided account.
The box is not free. It is also not required. Sacred Heart are providing a School Community Pack which gives you protection for up to 6 devices.
Yes. They charge roughly $120 an hour and are generally only required if you need a box. Our support team can talk you through the set up. What you want to do may depend on how complicated your home set up is.
The Box will protect all devices that use your home network - including gaming consoles and smart TVs and devices brought into your home by visitors and friends.
Yes, your account will allow you to connect up to 6 devices.
The School Community Pack entitles you to protection for 3 children with 2 devices each, for a total of 6 devices.
Yes. Sacred Heart are supplying a School Community Pack which covers up to 3 children. Additional protection is available at an additional cost.
No codes are required, simply log into SEQTA Engage and click on the Family Zone link to create your account.
Mobile Zone does not monitor message/email content. It simply blocks access to it.
Our software works by restricting access to the internet anything that goes out to the internet can be blocked.
No, Family Zone does not allow parents to control their child’s phone. Nor can the school monitor what’s happening on the child’s phone, only what internet traffic they are attempting to access.
Kids will tell you this because they don't want it. They may also be assuming, wrongly, that we read their message content. We don’t.
No, we do not read content.
Yes, you can set a base “school day” routine; however, you can also make amendments for specific days - e.g. a later bedtime on Friday nights. For more information please see our Calendars and Routines solutions.
Yes. You control your child’s routine. That means you can extend one day's routine or you can apply a quick time change to extend (or limit) their time at any time.
Facebook Messenger is controlled along with Facebook under the Cyber Safety > Controls Social Networks tab of your online account. We also block iMessages sent through the WiFi or mobile data network.
It can be used to enforce Google Safe Search and YouTube restrictions. However if YouTube restrictions are applied, anything that is unrated is blocked - and that means means the majority of content.
We don't review message content, and we can't restrict 18+ content as Snapchat content isn’t rated.
This will depend on what application they are using to obtain their music. Apps like Spotify are categorised as “Streaming media” and can be managed through the Cyber Safety > Controls Categories tab.
Depending on whether the game is online or offline, then your child’s game may be terminated. If you don’t want this to happen you can allow longer access.
You are able to allow access to restricted sites whenever you wish. If they require Minecraft during study time, you can either allow Games or change them to Play for the period when they need it.
As a parent you will need to set up your account through a browser on a laptop or mobile device. Once that’s done you can download the software onto your child’s devices.
Parents can log into their online account from any computer or the Zone Manager app in order to manage their settings and policies.
You can access the Family Zone portal and landing page when logged into SEQTA Engage.
Yes, your online account is password protected.
I'm unsure of the full features of OurPact, however I suspect most of them will be duplicated by Family Zone.
Kids will always try to get around restrictions, and we are continually developing anti-avoidance measures to prevent this. We always advise parents when there’s been a breach.
Unsure what this question means.
If a child has admin rights to his device - nothing. That’s why we strongly urge you to remove admin rights. But if Mobile Zone is removed from any device, we will tell you! If you get a notification from us saying we haven’t ‘seen’ your child’s device, and you know they are using it, it may be time to have a chat.
No. We have no way of knowing how long they spend on a site.
Not at the moment. This is a good idea though. We will add this our development list.
This will depend on the program. If you are unsure, contact our support team for advice.
Yes. On devices with mobile data connections Family Zone will continue to work through the mobile data connection so long as the app is installed and registered.
Family Zone currently supports dual-residence families through the Family Zone Box. A child can be set up on the primary residence account. The secondary residence will need to have a Family Zone box and while the student is connected to the box at the secondary residence, their filtering policy will apply. On any other network, the primary residence policy will apply.
We have four ratings for apps: Hazard and Unsafe are Red, Be Careful are Amber and Recommended are Green. If an app is considered safe by Family Zone, it won’t have a colour. If we have not reviewed it, it won’t have a colour either, but the content section will be blank.